Legal Information

Effective date: 14 July 2025

1. Introduction

1.1 This page outlines the legal terms and privacy practices for using this website and accessing any services or products offered through it.

1.2 By using this website, booking a session, or purchasing a product, you agree to these terms and conditions and consent to our handling of your personal data as described in the privacy policy below.

1.3 If you do not agree with any part of this policy, please do not use the website or services.

2. Terms & Conditions

2.1 Use of the Website

• This website is owned and operated by Edward Arran Hypnotherapy.
• All content, including text, audio, and visuals, is for general information only and may be subject to change without notice.

2.2 Client Responsibilities

• You must be over 18 or have parental consent to access services.
• You agree not to misuse this website or services (e.g. by attempting unauthorised access or distributing harmful content).
• It is your responsibility to ensure the accuracy of the personal information you provide.

2.3 Service Disclaimer

• Hypnotherapy and coaching services are not a substitute for medical or psychiatric care.
• No guarantees are made regarding results, as individual outcomes vary.
• You should consult your GP or healthcare provider if you have concerns about your physical or mental health.

2.4 Intellectual Property

• All content on this website and in any downloadable materials is protected by copyright.
• You may not reproduce, distribute, or modify any part of the content without written permission.

2.5 Limitation of Liability

• We are not liable for any indirect or consequential loss arising out of the use of our services or website.
• While we take all reasonable steps to ensure safe practice and data protection, use of this site is at your own risk.

2.6 Governing Law

• These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

3. Privacy Policy

3.1 What We Collect

We may collect and process the following information:

• Information you provide via forms, emails, or phone, including enquiries and bookings.
• Records of any correspondence.
• Survey responses, if you choose to complete them.
• Details of visits to our site, including traffic data, location data, and usage behaviour.

3.2 How We Use Your Information

• To respond to your enquiries or requests.
• To provide therapy or coaching services.
• To send appointment confirmations, progress follow-ups, or optional feedback requests.
• We do not sell, rent, or share your personal information with third parties.

3.3 Storage & Security

• Data submitted via the website is either emailed securely or stored on secure mail servers.
• We take reasonable steps to protect your data in line with UK GDPR requirements.

By submitting your data, you consent to its storage and processing as described.

3.4 Cookies & Analytics

• Our website uses cookies to enhance your browsing experience and gather anonymous usage statistics.
• Cookies help us:
  a) Understand how visitors use our site
  b) Remember your preferences
  c) Improve website performance

You can disable cookies in your browser settings. If you do, some site features may not function fully.

We may also collect anonymous data such as your IP address, browser type, and pages visited for analytics purposes. This data does not identify you personally.

3.5 Third-Party Links

• Our site may contain links to third-party sites (e.g. social media platforms).
• We are not responsible for their content or privacy practices. Please review their policies before submitting any data.

3.6 Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where legally permissible)
• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

4. Contact Information

If you have any questions about this Legal Information page, your data, or our services, please contact:

Edward Arran Hypnotherapy
Email: edward@bebrilliant.co.uk

Clinic Addresses:
Church Street Clinic
36 Church Street,
Oswestry,
Shropshire
SY11 2SP

The Natural Health Centre
4, The Professional Centre,
Bank Farm Road,
Radbrook Green,
Shrewsbury
SY3 6DU